By accessing our website or engaging us for services, you confirm that you accept these Terms and agree to comply with them. You must not use our website or services for any unlawful purpose. Where you enter into a separate written proposal or agreement with us, that agreement applies alongside these Terms; if they conflict, the signed agreement prevails.
We provide web development, design and digital marketing services, including those listed on our website. The exact scope, deliverables, timeline and price for your project will be set out in a quote, proposal or written agreement. We may decline or discontinue work that falls outside an agreed scope or that we reasonably consider unlawful or harmful.
Project details, timelines and fees are agreed in writing before work begins. A deposit of [50%] is typically required to start a project, with the balance due [on completion / per the agreed milestones]. Fees are quoted in [PKR / USD, specify] and are [exclusive/inclusive] of any applicable taxes. Invoices are payable within [7] days. Late payments may pause work and may incur [a late fee / interest of 10%]. Ongoing services are billed [monthly in advance].
Clients must provide accurate information and supply any content, access or approvals we need, in a timely manner, so we can complete the work. Delays in providing these may affect timelines and costs. You confirm that any material you give us doesn’t infringe anyone else’s rights and complies with applicable law.
Each project includes [the number of revision rounds stated in your proposal]. Additional revisions or changes to an agreed scope may be quoted separately. Where we request your approval at a project stage, work continues on the basis of that approval; later changes to approved work may be treated as additional work.
Cancellations and refunds are handled in line with our Cancellation & Refund Policy, which forms part of these Terms. Please review it before starting a project or making a payment.
All content, designs, code and materials we create remain our property until we receive full payment. On full payment, ownership of the final deliverables [transfers to you / is licensed to you — specify], except for any third-party or pre-existing materials, and any tools, frameworks or components we reuse across projects, which remain ours or their respective owners’. Unless you tell us otherwise in writing, we may display completed work in our portfolio and marketing.
Our work may rely on third-party services and materials — such as hosting, domains, plugins, themes, platforms (e.g. WordPress, Shopify, Google, Meta) and stock assets. These are governed by their own terms and licences, and their costs are [your responsibility unless stated otherwise]. We are not responsible for outages, changes, price increases or issues caused by third-party services outside our control.
Each party agrees to keep the other’s non-public information confidential and to use it only to carry out the project. This doesn’t apply to information that is public, already known, or required to be disclosed by law.
We deliver our services with reasonable skill and care. However, outcomes from digital marketing, SEO, advertising and social media depend on many factors outside our control — including search engines, platforms, competition and market conditions. We do not guarantee specific rankings, traffic, sales, leads or other results, and any examples or estimates we share are not promises.
To the fullest extent permitted by law, we are not liable for any indirect, incidental or consequential loss — including lost profits, revenue or data — arising from your use of our website or services. Our total liability for any claim will not exceed the amount you paid us for the specific services giving rise to the claim. Nothing in these Terms excludes liability that cannot be excluded by law.
You agree to indemnify us against claims, damages and costs arising from content or materials you provide, your use of the deliverables, or your breach of these Terms.
These Terms are governed by the laws of [Pakistan], and the courts of [Lahore, Pakistan] have exclusive jurisdiction over any dispute — unless a mandatory law in your country of residence requires otherwise. We aim to resolve any concerns informally first, so please contact us before taking formal action.
We may update these Terms at any time. Changes take effect when posted here, and continued use of our website or services means you accept the updated Terms. We’ll revise the “Last updated” date accordingly.
Questions about these Terms? Email [email protected] or write to Street 6, 1st Floor, Al-Faisal Town, Zarrar Shaheed Road, Lahore, Pakistan.
Feel free to contact us if you have any questions about these Terms.
Alvi Creative Studio helps businesses build, present, and grow their brand through web development, design and digital marketing
